Privacy policy

Privacy Policy

Last updated: September 21, 2026

Variety GO LLC, doing business as Poke Tips ("Poke Tips," "we," "us"), operates varietygoagency.com, its Shopify storefront at 8guzxc-xw.myshopify.com, and the related reveal pages, checkout, and services (together, the "Services"). The Services are powered by Shopify. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use the Services, make a purchase, or communicate with us. If this Privacy Policy conflicts with our Terms of Service, this Privacy Policy controls for the collection, processing, and disclosure of personal information.

By using the Services you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed as described here.

Personal information w

e collect

"Personal information" means information that identifies or can reasonably be linked to you. It does not include information collected anonymously or de-identified so it cannot be linked to you. Depending on how you use the Services, we may collect:

  • Contact details: name, email address, phone number, and billing address.
  • Payment information: payment card details and transaction data, processed by Shopify Payments or the other payment providers shown at checkout. We do not store full card numbers.
  • Order and transaction information: what you view, add to cart, purchase, or cancel; your past orders; and the email address we deliver to.
  • Game account credentials (Boosting and Subscription Services only): the temporary username and password for your own Pokémon GO account that you give us so we can perform the service you purchased. We ask you to set a temporary password for this purpose and to change it when the service is complete.
  • Mystery Rip reveal and claim records: the result you were shown, the time you opened and claimed it, any Common-tier swap you chose, and, for trade-delivered items, the friend code exchange. We keep these as proof of what was delivered.
  • Delivery records: the credentials or download links we sent you, the account they were sent to, and the time sent.
  • Communications: the contents of emails, chats, and support requests you send us, including screenshots.
  • Device and usage information: IP address, browser and device type, pages visited, and how you interact with the Services, collected through cookies and similar technologies.
  • Affiliate referral data: if you arrived through an affiliate link, the referral code or cookie that identifies which affiliate referred you, so we can pay their commission.

Where it comes from

  • Directly from you when you order, open a Mystery Rip, give us credentials for a Boosting Service, or contact us.
  • Automatically from your device when you use the Services, through cookies and similar technologies.
  • From service providers that collect or process it on our behalf (see below).
  • From affiliates and partners who refer you to us.

How we use your personal information

  • Providing the Services: processing payments, delivering account credentials and download links, performing Boosting and Subscription Services on your account, running Mystery Rip reveals and claims, managing subscriptions, and sending order and delivery emails.
  • Game account credentials are used only to perform the specific service you bought, only by the people performing it, and are deleted from our systems when the service is complete. We do not use them for any other purpose.
  • Proof of delivery and dispute handling: we keep order, reveal, claim, and delivery records to respond to refund requests, chargebacks, and disputes.
  • Affiliate commissions: referral data is used to credit the affiliate who referred you.
  • Marketing: with your consent or as permitted by law, we may send promotional emails about our Services. You can unsubscribe at any time using the link in any marketing email; you will still receive transactional emails about your orders.
  • Security and fraud prevention: verifying orders, detecting fraudulent or abusive purchases, enforcing our Terms of Service, and protecting the Services.
  • Legal reasons: complying with law, responding to lawful requests, and establishing or defending legal claims.

How we disclose personal information

We share personal information only as described here:

  • Service providers that run parts of the Services for us: Shopify (storefront, checkout, and payments); Google Firebase (real-time reveal and claim features and our shared "Just Pulled" feed); Uplinkly Digital Downloads (download delivery); Appstle (subscription billing); BixGrow and UpPromote (affiliate tracking and payouts); Web3Forms and our email provider (order and delivery emails); review, messaging, and analytics apps installed on our store. Each processes your information under its own terms and only to provide its service to us.
  • The "Just Pulled" feed: when you open a Mystery Rip, the item you pulled and the time may appear in a public feed on the Site. This feed does not show your name, email, or order details.
  • Contractors who perform Boosting Services on your account, bound by confidentiality and the credential-handling rules above.
  • Business and marketing partners: Shopify may use your activity across Shopify stores to support personalized advertising. Depending on where you live, you may have the right to opt out of that sharing; see "Your rights" below.
  • With your direction or consent, for example when you ask us to send credentials to a different email address.
  • In a business transaction such as a merger, sale, or bankruptcy, or to comply with law, respond to subpoenas or lawful requests, enforce our Terms of Service, or protect our rights and the rights of others.

We do not sell your personal information, and we do not share it with third parties for their own marketing.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your use of the Services to provide and improve them. Information you submit is transmitted to and shared with Shopify and with third parties that may be located outside your country. We also use Shopify enhanced features that use data from your interactions with our store, other merchants, and Shopify; for those features, Shopify is responsible for processing your personal information and for responding to requests about it. Learn more at the Shopify Consumer Privacy Policy and exercise rights over Shopify's processing at privacy.shopify.com.

Third-party websites and apps

The Services link to third-party sites and apps, including Pokémon GO (operated by Scopely, Inc.), the iPogo developer, our affiliates' pages, and social platforms. We do not control them and are not responsible for their privacy or security practices; review their policies before using them. Anything you post on public or semi-public platforms may be visible to others.

Age

The Services are for adults only. You must be 18 or older to purchase, and we do not knowingly collect personal information from anyone under 18. If you believe a person under 18 has given us personal information, contact us at the address below and we will delete it. We do not have actual knowledge that we sell or share personal information of anyone under 16.

Security and retention

We maintain reasonable administrative, technical, and physical safeguards appropriate to the information we hold, as California Civil Code §1798.81.5 requires. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security; do not send sensitive information through unsecured channels.

How long we keep information depends on why we have it:

  • Game account credentials you give us for a Boosting or Subscription Service are deleted when that service (or that billing period's service) is complete.
  • Order, reveal, claim, and delivery records are kept for as long as needed to handle refunds, chargebacks, and disputes, and to meet tax and accounting obligations (generally up to 7 years).
  • Support communications are kept for as long as needed to resolve your request and for a reasonable period afterward.
  • Marketing preferences are kept until you unsubscribe or ask us to delete them.

If we learn of a breach affecting your unencrypted personal information, we will notify you as California Civil Code §1798.82 and other applicable laws require.

Your rights and choices

Depending on where you live, you may have some or all of these rights. They are not absolute, and we may decline a request where the law permits.

  • Access / know: request the personal information we hold about you.
  • Delete: request that we delete it. Note that we may keep order and delivery records needed for disputes, chargebacks, and tax obligations.
  • Correct: request that we fix inaccurate information.
  • Portability: receive a copy in a portable format.
  • Opt out of targeted advertising: where your state gives this right, you can opt out of Shopify's cross-store advertising at privacy.shopify.com. If your browser sends a Global Privacy Control signal, we treat it as an opt-out request for that browser and device. We do not respond to other "Do Not Track" signals.
  • Marketing emails: unsubscribe using the link in any marketing email. You will still receive transactional emails about your orders.

California residents. Where the California Consumer Privacy Act applies to us, you have the rights it provides, including the right not to be discriminated against for exercising them. Where it does not apply, we will still honor reasonable access and deletion requests voluntarily.

UK and EEA residents. In addition to the above, you may object to or restrict our processing in certain cases and withdraw consent where we rely on it; withdrawal does not affect processing that occurred before.

To exercise any right, contact us using the details below. We may need to verify your identity first. You may use an authorized agent if the agent provides proof of your authorization and we can verify your identity. We will respond within the time the applicable law requires.

Complaints

If you have a complaint about how we handle your personal information, contact us first using the details below. Depending on where you live, you may also appeal our decision or lodge a complaint with your local data protection authority.

International transfers

We are based in the United States and process your information here. If you use the Services from elsewhere, your information is transferred to the United States. For transfers out of the UK or EEA, we rely on recognized mechanisms such as the European Commission's Standard Contractual Clauses or the UK equivalent unless the destination has been found to provide adequate protection.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the revised version here, update the "Last updated" date, and give notice where the law requires.

Contact

Variety GO LLC (d/b/a Poke Tips) 3400 Cottage Way Ste G2, Sacramento, CA 95825, United States Email: poketips@poketipsservices.com Phone: +1 916-877-8442

For the purposes of applicable data protection laws, we are the data controller of your personal information.